FAQ

We understand that circumstances can change, and we want to make your experience as hassle-free as possible. If you change your mind after ordering a test kit but before it has been shipped, please contact our customer support team as soon as possible.

• If the test kit has not been shipped yet, we will assist you in canceling your order and processing a refund.
• If the test kit has already been shipped, we recommend waiting for it to arrive and then following our return policy.